Terms of Use

The following items are strictly prohibited from being shipped through our logistics services, including but not limited to:

• Weapons, firearms, and firearm components
• Ammunition, explosives, and explosive devices
• Hazardous or dangerous goods (flammable materials, corrosive substances, toxic or harmful materials, radioactive materials)
• Human or animal remains (including ashes)
• Currency, negotiable instruments, or any form of money
• Illegal substances or controlled items
• Live animals (unless legal and necessary special permits are obtained)
• Perishable items requiring refrigeration or cold storage
• Lithium batteries (except under strict regulatory compliance conditions)
• Certain plants, seeds, or regulated biological materials
• Counterfeit goods or items infringing intellectual property rights
• Items prohibited by the laws or regulations of the origin or destination country/region (e.g., ivory or other protected wildlife products)

If a shipment is found to contain prohibited or restricted items:

• The shipment may be refused at acceptance
• It may be returned to the shipper
• It may be delayed or held for inspection
• It may be disposed of in accordance with applicable laws
• Additional fees, penalties, or charges may apply

For a complete and up-to-date list of non-mailable and prohibited items, please refer to the official Canada Post guidelines: